DEAR DEIDRE: HAVE I committed gross misconduct?
I’m the manager of a shop and during the Christmas rush, I mistakenly gave a customer a 25 per cent staff discount instead of the five per cent loyalty saving.
When I noticed my error, I immediately told my boss.
I expected a mild telling off, but…
I gave customer big discount by mistake and have been suspended …C0NTINUE READING >>>>